Summary

This month we were busy adding functionality across our applications and platform, most notably our new support platform powered by Freshworks! 

Highlights

Support Platform

• New ticketing system to provide faster and more visible support to our customers
• New and improved knowledge base of articles 
• New location for these release notes :)
• More integrated chat client to our ticketing system
• Plenty of integrations to our favorite third-party applications

Web App

General

• Implemented a new dropdown that allows users to filter through options (https://cl.ly/0d7a9240a2f5)
• Improved app rendering for cells and rows
• Removed default insulation spec as a requirement when creating a piping spec
• Fixed user role dropdown bug
• Enabled user to create a fitting without a material
• Fixed various minor bugs
• Updated support links to new portal

Creo App

RsysConfig

• Greatly improved the functionality of the "Set Fitting Data" GUI
  • Easily bulk applied values to family table instance parameters
  • Select only certain family table instances for upload to the database

General

• Updated support links to new portal
• Fixed various minor bugs